Terms of Trade

With the placement of your order you accept the following Terms and Conditions of Trade.

0. 100% ABSINTHIANA Delivery Guarantee

All orders include our trusted 100% delivery guarantee. If there are any problems with the delivery of your order (custom problems, lost box etc.) you will get a full refund of your money or we will reship the products, whatever is prefered. There is nothing you have to worry about.

1. Breakage

If anything breaks during shipment we will replace the damaged products in the next order or reimburse the value of the product. Please send us a photo of the broken item via email in case you have experienced a breakage.

2. Undeliverable Packages

If a package is undeliverable and returned only the costs for the merchandise are refunded, not the shipping costs.

3. Privacy

Your personal data that you entered in the shop are not given or sold to any third parties.

4. Payments

Accepted payments are Credit Cards (Visa, Mastercard) and PayPal. In any case goods are only shipped after we have received the payment.

5. VAT

No VAT applies for orders outside of the EU.

6. Withdrawal Policy / Returns

If you are shopping for purposes assigned neither predominantly to your commercial nor to your self-employed occupation and if you are thus ordering as a consumer, you are entitled to a right of withdrawal according to the following withdrawal instruction:

In the hopefully rare case, that you are not satisfied with the products you have ordered, you can return them within a period of seven business days from the date of delivery. The period begins from the date of delivery of your order. We take tracking information by couriers into account to verify this date. All returns have to be registered with us via email, or via our contact page. Please understand, that we only accept products returned to us intact, in their original packaging and in perfect condition, able to resold. Any products returned damaged or whose original packaging has been deteriorated will be neither exchanged, nor reimbursed. This right to withdraw your order will be exercised without any penalty except for the return shipping cost. These expenses have to be covered by you, the customer. If you choose to return your order, you have the right to either ask for reimbursement of the sums paid or for an exchange. If you choose to  exchange the products, you may return your order or parts of it at your own cost, and have the exchange items shipped back to you, also at your own cost. If you choose to completely return your order, we shall refund your order once the returned parcel reaches our warehouse.

7. General

These Terms shall be governed by and construed in accordance with German law and you agree to submit to the exclusive jurisdiction of the German Courts in relation to any dispute arising out of or relating to these Terms and/or your use of the Website and/or the Website Service.